Privacy Policy

 

Stanced UK LTD Privacy Policy

Last updated: 16th September 2025

This Privacy Policy describes how Stanced UK LTD (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.stanceduk.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

What Personal Information We Collect

Information We Collect Directly from You
To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

The types of personal information we may collect include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, and security questions.

  • Shopping information including the items you view, place in your cart, or add to your wishlist.

  • Customer support information, including the details you choose to share in communications with us.

Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser details, IP address, network connection details, and information about how you use our Site. We collect this data using cookies, pixels, and similar technologies.

Information We Obtain from Third Parties
We may obtain information about you from third parties, such as:

  • Companies who support our Site and Services (e.g., Shopify).

  • Payment processors who collect payment details to process your order.

  • Marketing and advertising partners who help us deliver targeted promotions.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for purposes including:

  • Providing Products and Services – to process orders, manage your account, arrange shipping, and handle returns or exchanges.

  • Marketing and Advertising – to send promotional communications and display tailored advertisements.

  • Security and Fraud Prevention – to detect and investigate fraudulent or illegal activity.

  • Customer Support – to respond to your enquiries and improve our Services.

Like many websites, we use cookies to improve site performance and understand user behavior. For details on Shopify cookies, see: https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

  • With vendors or service providers who perform services on our behalf (e.g., payment processors, IT management, shipping).

  • With business and marketing partners, including Shopify, for advertising and promotional purposes.

  • When you consent, such as when interacting with social media features.

  • Within our corporate group, where necessary for business operations.

  • To comply with legal obligations, enforce our terms, or protect our rights and users.

In the past 12 months, we have disclosed the following categories of personal information:

  • Identifiers such as contact details and order/account information.

  • Commercial information such as order history and customer support details.

  • Internet or network activity such as usage data.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

Our Services may allow you to post product reviews or other content. Any information you make public will be accessible to others, and we cannot control its use. Please use caution when sharing information publicly.

Third Party Websites and Links

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy or security of such sites. You should review the privacy policies of any third-party sites you visit.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under 16. If you are a parent or guardian and believe your child has provided us with information, please contact us to request deletion.

Security and Retention of Your Information

We take steps to protect your information, but no system is completely secure. Any information transmitted to us may not be secure while in transit. Please avoid sending sensitive data through unsecure channels.

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

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