Support

We’re here to help

Get support via the contact form below, set up a warranty claim or find out more information about a product. 

Existing customers

Please state your order ID when contacting the support team.

Hours of operation

9am-5pm | Monday-Friday

Support Delay

We are currently experiencing a high volume of messages, please bare with us we will reply to you as soon as we can. Thanks for your patience. Our estimated enquiry response time during normal periods is 4-6 working hours, In busier periods please allow 24-48 hours.

Alternatively, you can email the team -

Support@Stanceduk.co.uk

Trade@Stanceduk.co.uk

Warranty@Stanceduk.co.uk

*Sending repeat messages or the same message via multiple platforms (i.e website, Facebook etc.) at once may cause delays to your response.

Stanced UK is based in Reading Berkshire, We operate as a mail order only company and do not have a physical store for customers to visit, However we do hold large stocks at our warehouse and offer next working day delivery on all goods to UK mainland and 2-3 day delivery to non mainland addresses. 

Stanced UK
The Barn
Southend Road
Reading
RG7 6HB